It’s a famous Texas saying, and it’s particularly appropriate for this Blog.
After almost 3 years of work, hellbent on gaining the #1 position in Temecula Hotels, we were delighted (and shocked) with the news released by TripAdvisor late last week: We have received national recognition as one of the best hotels in the USA.
Every year Trip Advisor releases their Top-25 lists: United States, The World and Regions (Africa, Asia, Middle East, etc.). The ranking rules are simple: The largest percentage of Excellent and Very Good reviews to total reviews written by actual paying guests (not the opinion of a jaded travel writer on a comp’ed stay).
This ranking completely reflects guest satisfaction because it includes the value received by the guest, including the room price. So to be clear: These are the higher rankings by customer satisfaction.
The big winners were:
#1 in the World: The Gili Lankanfusi in the North Male Atoll, Maldives
#1 in the United States: The Langham in Chicago
#1 in California: The Grand Del Mar in Del Mar
#13 in the USA, #3 in California? PONTE VINEYARD INN!
We are in great company with Langham, Four Seasons, Mandarin Oriental, Peninsula, and other giants of the hospitality business. Our hotel associates and all of us at Ponte Winery are so appreciative of your business and the great reviews you have blessed us with. We look forward to seeing you here soon as we strive for an even higher position in the years to come.