Our friendly and gracious associates are awaiting your arrival. We want to ensure you are welcomed and comfortable during your stay in the country with us.
We are busy in every department making preparations for you….
….Starting with Laundry. Our ecofriendly, sustainable sheets are cared for and pressed, made perfect for your arrival. We use environmentally friendly chemicals whenever possible and take every effort to minimize our impact on the earth and Temecula Wine Country. We send our used soap to Clean the World foundation who sanitizes and distributes the repurposed soap to needy people around the world.
We are on duty cleaning rooms and putting everything in its place. We offer L’Occitane toiletries and Keurig coffee makers. Housekeeping ensures that rooms are ready and immaculate for your stay.
Our Bellmen are some of the friendliest around. They are eager to greet you and escort you to your room. Our bellmen are at your service when it comes to requests for additional towels, amenities, and the occasional aspirin (we are in wine country, after all).
We have a non-traditional “front desk” where we welcome you with a glass of chilled Moscato and invite you to sit down and relax for your check in experience. The Guest Service associates are happy to arrange massage services, dinner reservations, horseback riding tours, or other services for you to enjoy during your stay.
Our Cellar Lounge has to be the coolest spot in Temecula Wine Country (literally, it’s underground). Enjoy the vibe with our live music on Wednesday, Friday, and Saturdays and great small-bite dining. Our bartenders are ready to make one of your favorite drinks or surprise you with our carefully created handmade cocktails. Enjoy the night….
From check-in to check out, we are at your service and we certainly hope to host you soon.
–Sarah Martinez, Hotel Manager